Certified Project Manager | Technical writer | Diversity & Inclusion Advocate
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CV
Professional Summary
I'm a motivated, open-minded and experienced communication specialist with a great love for project management and relevant experience in social media marketing.
Who also discovered a newfound passion for coding and technical documentation.
Since I moved to Stockholm I've worked as the Communications Manager and Digital Diplomacy Officer in the Macedonian Embassy, before I decided to push myself into a carrier in tech by learning to code, and starting as a Technical Communicator at Bambuser, a great Swedish video live-shopping scale-up.
Skills
Content Strategy, Technical Writing,
Project Management, Branding,
Social Media Marketing, Content, Campaign Management, Coding
Work Experience
2020-2021
Technical Communicator
@ Bambuser
-Producing technical user documentation for the Bambuser products.
-Responsible for collecting information needed from the development department, as well as other departments, to keep online help and user guides updated for every iteration and product release.
-Testing of new functions and providing a user-friendly perspective.
-Creating new document structures and assisting other departments in documentation-related issues. All documentation written in English.
-Scrum master
2022-Present
Technical Communicator
@ Sovos
-Producing technical user documentation for Sovos internal and external APIs
-Responsible for collecting information needed from the development teams
-Testing of new functions and providing a user-friendly perspective.
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2016-2019
Communications Manager & Digital Diplomacy Officer @ Embassy of Macedonia in Stockholm
- Communications manager for political projects and campaigns
- Strategic planning of communications
- Execution and coordination of action plans and budgets
- Digital diplomacy, media engagement and events management
2015-2016
Social Media Marketing Manager
@ Rumble
- Business development
- Developed a social media strategy to increase following
- Spearheaded a viral campaign for the company
- Market research for an innovative new product line
- Managing junior social media managers
2015-2016
Marketing and Public Relations Director
@ Cosmic Development
- Implemented and improved internal communications system between accounts
- Created new branding strategies
- Business development
- Implement social media strategies
- Ensure communication strategy is consistent and reflects the organization’s strategic vision
2013-2015
Director Of Public Relations
@ Bastet Noir
- PR & Marketing strategies
- Business development
- Implement social media strategies
- Developing relationships with media organizations and important influencers.
- Speaking on behalf of the company in interviews and press conferences.
- Tracking campaign success and media coverage.
- Presenting reports on the effectiveness of campaigns.
- Ensuring brand consistency in all marketing content.
- Managing public relations budgets.
2011-2012
Experience Manager
@ P World
- Managing sales of the events
- Managing the delegates and speakers before and at the event
- PR strategies
- Generate new delegates and speakers
- Creating the event’s project plan and budget
- Directly communicating with clients and speakers from international markets
- Managing the events and direct communication with HR, Marketing and Sales team.
- Organizing branding material
- Forming communication protocols and operation procedures
- Market research and sales strategies
- Generating reports for each event
2009-2010
Business Development Manager
@ Interengeneering Commerce
- Managing company development
- Project management
- Defining the company budget
- Managing the worker force and tasks
- Defining company reports, frequency, and structure identifying problems, and providing creative solutions
- Building business relations pertinent to the project and company
2008-2009
Billing Administrator
@Nexcom
- Validation, issuing, and approval of invoices
- Analysing the billing system and its processes for suture improvements
- Maintaining the client database within the domain of the billing system
- Creating an effective communication link between IT and Finance
2006-2008
Sales, telemarketing and research specialist
@ Makedonski Telekom AD
- Market research as well as generating leads.
- Successfully achieving targets on products and package sales
- Tracking the needs of current customers and building long term customer relationships
- Keeping up to date with the latest telecommunication products and services, as well as finding ways to implement them effectively for managing everyday tasks
Education
2019
KTH Royal Institute of Technology
Software Development Academy by Novare Potential
2009-2013
Ss. Cyril and Methodius University in Skopje
Bachelor’s Degree in Social Sciences
Interests
Social justice and social policies are something I always was and still am interested in. Therefore political activism for equality for marginalized groups is something that I am very passionate about. I currently volunteer my time, as a social media specialist, in a nonprofit organization that provides a support network and empowers immigrant women and nonbinary people in Sweden to join the tech world.